Testimonials

At Brighton Homes we take pride in every home we build, taking the time to listen to our customers' dreams and create homes that are uniquely theirs.

Here is what our customers have to say:

 

"Woo Hoo, Just Finished!" 

Our build has recently finished and we had handover before Christmas. From the beginning of the build, our building supervisor was awesome. We were building from interstate, so his weekly calls to give us an update on the trades/build process as well as photos uploaded to the portal were so helpful and let us to know where things were up to. Thanks so much for making the process so easy and for being so easy to deal with - nothing ever seemed like a problem. There weren't any delays and we got the keys just as planned. We're so happy in our new place - we'd happily recommend Brighton to anyone looking to build stress free with a fantastic finished result. 

- Kate & Pat January 2019

 

 

"Rebuild after a fire" 

We have only just started the process with Brighton Homes and look forward to construction starting next year in 2019. Our consultants have been wonderfully helpful in guiding us through the process. Having our house burn down was an emotional experience. They have been very helpful in preparing the quotation and leading us through the design options. They keep us completely informed every step of the way. We look forward to working with Brighton through the build and to moving into our new home. Thank you Brighton. 

- Geoff & Susan January 2019 

 

 

"So Far So Good - exciting times" 

After 2 years of looking at display homes we couldn’t go past Brighton Homes.

- Jurre December 2018

 

 

"Beautiful quality and excellent service" 

Since the moment we walked into the display home we were looked after so well by Brighton... Everyone that worked there and helped us with the design process were so helpful, knowledgeable and helped answer my million questions. The management was very good, we were constantly communicated with at every stage of the process. While the process of building a new home does take time, rest assured that Brighton does take their time to deliver a meticulous home.

- Emily November 2018

 

 

"Looking forward to moving in!" 

The whole experience was better than we had hoped for. I would thoroughly recommend building with Brighton/McDonald Jones Homes!

- Lisa H November 2018

 

 

"Exemplary customer service" 

Making the difficult easy, from day 1... We had always hoped to one day build our ideal home but with so much on offer, the journey was very intimidating and at times overwhelming so, it was by no means an easy decision to commit to the one builder. However, our consultant and his assistant were very reassuring and accommodating, particularly with ensuring that the ultimate design was suited & tailored to our family unit which in turn, provided us with a sense of comfort and confidence in our decision making process. We felt very at ease with the initial engagement, thanks to their professionalism and client centric approach and will always hold their assistance in high regard....thanks guys you were amazing!

- Maritza November 2018

 

 

"Hassle free experience - Unbelievable!" 

Having built new homes before we were expecting some issues and problems to mar the experience.That did not happen with Brighton Homes.Throughout the whole experience, from sales, MyChoice assistance, final plans and then construction we were delighted with the professional guidance and support we received from all the team members. Even the inevitable contract variations were handled painlessly. Our Building Supervisor was outstanding. His communication style and approach to resolving issues made us feel that our interests were his priority. I thought I was fastidious on quality and finish but he was even more so. We are delighted with our new home and so glad we chose to go with Brighton Homes. We would unreservedly recommend them to anyone.

- Peter C November 2018

 

 

"Supportive and helpful throughout" 

The team at Brighton homes could not have been more helpful and accommodating. From my first visit to their display homes right through to contract signing it has been an enjoyable experience. My consultant was always approachable and happy to answer any questions I had. He made me feel comfortable and confident with building my first home with Brighton Homes. I always feel like they care about my new home as much as I do. The team at the my choice studio were excellent. The option to attend open studio sessions prior to my selections appointment was really useful, giving me the opportunity to think about my choices prior to making my final selections. I highly recommend taking full advantage of this, especially as they offer multiple open studio sessions. They were great at helping me realise my dream, and the enthusiasm and patience of the entire team has been much appreciated!

- Debra P November 2018

 

 

"Great to deal with and guided all the way" 

Quality and value is the best way to describe the product. Someone is always there to answer any questions you have regardless of how big or small. This is our first build and the process is a lot less daunting with Brighton’s support. We went to many other builders and after you compare the inclusions and price, Brighton were by far the best. 

- Mike R November 2018

 

 

"Excellent cusomter service and a pleasure to deal with" 

We recently signed our preliminary agreement and ICT with Brighton Homes and have been thoroughly delighted with the service received so far, especially from our sales consultan who is helpful and always available to chat and put in 110%, even after we have moved onto the next stage in the process.This is our first build, so it is a scary and exciting process. The team have always taken the time to explain the process and were more than accomodating with some changes we wanted to make to the base plan. Throughout the entire process we felt valued and more importantly any concerns are always addressed promptly. We have now moved into the Colour Selection process to make our final selections. The advice on colours, styles and what can work well together has been invaluable. The service provided by all consultants has been exceptional. We are sure our home will be just perfect.To date, they have been an absolute pleasure to deal with and I believe this will continue into the future. We couldn't be more happy to be embarking on our first build with Brighton.

- Jayke October 2018

 

 

"Colour Palette and Product Appointment" 

I've recently completed my colour and product choices for my new home. I was very apprehensive and not looking forward to this appointment as my previous builds have been a disaster trying to pick all the colours/products for the home, as I'm not very good at interior design. I went into the appointment with an idea of what I wanted and liked, but not really sure how to pull it all together. My colour consultant knew exactly what I wanted and she made it all come together so effortlessly. She really knew what she was doing and what worked well together. I honestly couldn't have done it without her. Having this type of service is so beneficial for your company as I would definitely build with you again because of this service. Thanks again for all your hard work, I cant wait to see my finished home.

- Corinne October 2018

 

 

"Great Customer Service"

What we love most about Brighton Homes is that you get all the benefits of a smaller builder but with the efficiency and price competitiveness of a bigger builder. We couldn’t be happier and look forward to moving into our brand new home very soon.

- Kylie B September 2018

 

 

"Excellent Service" 

My partner and I are first time home owners and we are in the process of building with Brighton Homes. Our Sales Consultant and his associate have been amazing from the start. The process so far has been extremely supportive, professional and friendly. The office staff have continuously been in contact with us even though our block is only due to register next year. From Sales to Colours and Customer Service, we haven’t had a moment of doubt with Brighton Homes. We are very much excited to get into the building process and move into our first home and we would definitely recommend Brighton Homes to our family and friends.

- Mel September 2018